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Call Support


We're open 7 days a week, 8am-8pm CST. Customer Service lines are currently OPEN.
Call us at 1-800-37-PHOTO (1-800-377-4686)
Click here to contact us now.
Knowledgeable staff available to take your calls, 7 days a week.

Email Support


We respond to e-mail 7 days a week.
Click here to e-mail us now.
Knowledgeable staff answer your emails, 7 days a week.

Get answers to common questions. Having trouble burning discs? Start here. Can't find your registration key?  We've got it. Manuals, how-to guides, tips, tricks and more.

Customer Service

  • Contact Us
    Call or email Photodex 7 days a week. We are here to help you.

  • Lost Registrations
    Need your product registration keys? Easily look up lost keys and have them emailed to you 24/7. Photodex keeps your registration key on file just in case you need to look it up.

  • Help With Downloading
    Get help with downloading Photodex software. Find out where to download software, software for registered users and upgrades.

  • Ordering & Returns
    Get help with ordering Photodex products. Read our return policy, get info on delivery times, what to do if you have problems with an order, read over the Photodex return policy and more.

  • Upgrades
    Take a look at the Photodex Upgrade policy. See if you are eligible for an upgrade and learn more about purchasing upgrades.

  • Registrations and Activation
    Learn how to get a product registration key, how to activate your software and what to do if you have problems with activating your software.

  • Unsubscribe
    Use this link to remove your e-mail address from our mailing list.

Training & Reference

  • FAQ
    Get instant answers to frequently asked questions.

  • Training DVDs
    Check out the ProShow Workshop line of training DVDs. Each title has over 70 of interactive training and handy practice files for you to follow along with the lessons.

  • Tips and Tricks
    Learn the little tricks that make ProShow even better. Browse through this list of helpful tips and tricks and learn more about ProShow and its capabilities.

  • How To's
    Dozens of helpful How-To articles that help you with everything from adding video to a slideshow to using Masks in Producer.

  • Product Manuals & Supported Files
    Download a PDF version of a product manual. Also see a list of support file types for Photodex products.

  • Supported DVD/CD/Blu-ray Drives
    Consult this comprehensive list to see if your burner is support by ProShow.

  • Revision Histories
    See a complete revision history list for ProShow and CompuPic products.

Using Windows 7?
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Using Windows Vista?
Click here for info.


   What Do You Want to Do?

Learn to use ProShow
Read a How-To article, take a class or check out our line of Workshop training DVDs.

Contact Customer Support
Open 7 days a week, 8am to 8pm.
Call 1-800-37-PHOTO or send an email.

Purchase Photodex Software
Call customer service or order safely & securely online in our store.

Find an Answer to Your Question
Consult our FAQ page to get instant answers to the most frequently asked questions by our customers.

Customer Service lines are currently OPEN.
Call us at 1-800-37-PHOTO (1-800-377-4686)
Click here to contact us now.

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