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Photodex is shutting down on January 31, 2020.
Click here to learn more.

Photodex is Shutting Down

January 31, 2020

It's always sad to say goodbye. After over 30 years, Photodex Corporation will be closing permanently on January 31, 2020. We're incredibly grateful for the opportunity to serve our customers over the last three decades.

Below you'll find all the details you need to know about what happens next with the software and services you've gotten from Photodex.

Looking for a replacement for ProShow?

Photopia is our official recommendation!

Photopia is the next generation of slideshow software. Created by some of the original developers of ProShow, Photopia takes slideshow creation to all new heights.

All new from the ground-up, Photopia was built using many of the ideas Photodex had developed for the next generation of ProShow. With Photodex's blessings, Photopia has taken these ideas and created something that will be instantly familiar to ProShow users while also taking a major leap forward.

Photopia has tons of incredible new features and reimagines how slideshow software should work. It is compatible with your existing ProShow files - you can load existing shows, use your Slide Styles and templates, and more.

Learn more and download a free trial.

Photopia is an entirely new product, and is not published by Photodex. Questions about this product should be directed to Photopia.

What You Need to Know

Photodex Corporation is closing on January 31, 2020. After this date, you will no longer be able to access the Photodex website, technical support, or online services.

ProShow Software

You can continue to use ProShow desktop software indefinitely. You will still be able to install, activate, and use ProShow Gold and ProShow Producer.

Services within ProShow that rely on Photodex servers will cease to function on January 31, 2020. This includes the music library and downloadable extras.

Effects Packs

You can continue to use any effect packs that you have purchased. You can download your effect packs from the Photodex website

Technical Support

Technical support via email will not be available after January 31, 2020. After this date, no support will be available for Photodex products.

Upgrades and Purchases

If you do not already own the latest version of ProShow, you may upgrade at any time before January 31, 2020 through the Photodex website. After that date, you will no longer be able to purchase an upgrade. You may continue to use your previous version indefinitely.

Registration Keys

If you plan to reinstall ProShow after January 31, 2020, you will need your product registration keys. These were emailed to you when you originally purchased ProShow. If you need another copy for your records, you can use the online form to retrieve a copy of your registration keys. Don't can only retrieve your registration keys until January 31, 2020.

Downloads and Installers

You will not be able to download the installer for ProShow after January 31, 2020. We strongly encourage all users to download and save the installer for their version of ProShow. You will need to save a copy of the installer if you plan to reinstall ProShow at a later date. To download the current version, click here. To download older versions, click here.

Online Services

ProShow Web shut down on December 31, 2019. All other Photodex online services, including the Photodex website and ProShow Gallery will shut down on January 31, 2020.

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