Photodex Corporation provides a simple upgrade policy for all of its software products. This policy has remained the same for over a decade.

All Photodex software products include one year of free updates from the date of purchase. During this year, you receive any updates the purchased software at no charge.

When Your Free Upgrade Period Expires After your year of free upgrades runs out, you can continue using the software you've purchased. It does not expire. You will continue to receive support as long as you use the product. If an update comes out that you'd like to get, you can purchase the upgrade at any time, but you're under obligation to do so. Unlike subscription plans, there's no annual fee. You decide when you want to upgrade, and when you want to purchase upgrades. How to Get Your Free Upgrades Getting a free upgrade is as easy as downloading software. Just download the new version from our downloads section and install it. You don't need to contact us, and you don't need a new registration key. You can get the upgrade as soon as it is posted on our website. How to Check if an Upgrade is Free If you're not sure whether a new version is covered by your free upgrade period, the easiest way to check is to download the new version. When you start the installer for an update, it will check your upgrade period and let you know if the update is free, or requires a paid upgrade. You don't even have to complete the installation. Just start the installer, and watch the screen. Upgrade Options When your year of free upgrades runs out, you can purchase an upgrade to a new version, but you're under no obligation to do so. You can also upgrade to a higher product edition (if available) at any time. Upgrade to the Latest Version If the latest release is outside of your year of free upgrades, you can purchase an upgrade registration at a reduced price. Upgrade to a Different Product At any time, you can upgrade your Photodex software to a higher-end version if available. For example, if you own ProShow Gold and decide you'd like to move up to ProShow Producer, you can make that purchase as an upgrade. Upgrading to a higher version gets you a discount on the new product. Purchasing Upgrades Upgrades can be purchased online, or by phone. To purchase by phone, call 1-800-37-PHOTO to speak with a Customer Service representative.

Upgrading ProShow Gold? Save on Producer If you've got ProShow Gold, you may be eligable for substantial discounts on an upgarde to ProShow Producer. [ Learn More ]  Why This Policy? Some software publishers change their upgrade policies with every release. When you purchase the software, you don't know if the next release will be free or not. Sometimes they offer a grace period, sometimes they don't. At Photodex, we want to make sure that you know what to expect from our upgrade policy. When you purchase one of our products, you get free updates for the next year. It doesn't matter if it is a minor update or a major release. If it comes out within a year of your purchase, it's free. With a year of free upgrades, you never have to worry that you might be purchasing software that is about to get replaced by a new version.  What About Support? Unlike subscription services, you don't have to pay an annual fee to continue using or getting support for Photodex software. When you purchase Photodex software, we will continue to support that software as long as you use it. It doesn't matter if your upgrade period has expired or not.