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Windows 7 and ProShow

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ProShow is Ready for Windows 7

ProShow has been tested with Windows 7, and should work just fine. If you are using Windows 7, or considering upgrading to Windows 7, you can expect to continue using ProShow just as you always have.

Much like Windows Vista, the new Windows 7 includes additional security that may require you to take additional steps during installation. If you are careful to follow these steps when you first install under Windows 7, you will avoid potential problems caused by added security in Windows 7.

Windows 7 64-bit Editions

ProShow has been tested with 64-bit versions of Windows 7, and it works normally. Provided that you have properly working device drivers installed for all your computer's hardware, you should be able to run ProShow under 64-bit versions of Windows without problems. While ProShow itself is not 64-bit, users of 64-bit operating systems may experience slight improvements in performance from faster OS performance.

Known Issues with Windows 7

With ProShow Gold/Producer 4.0, there are only two known issues with Windows 7, both related to using the Presenter Plug-in to view shows online. Both of these issues can be easily worked around. These issues are described below.

When installed correctly, ProShow 4.0 itself should not have any compatibility problems with Windows 7. See below for steps to ensure a good installation in Windows 7.

Presenter Plug-In Known Issues

Installing ProShow on Windows 7

In most cases, you can install ProShow on Windows 7 without any additional steps. Download and install ProShow as you normally would. In rare situations, you may need to take a couple extra steps to ensure a good installation. These steps are listed below.

Windows 7 includes UAC (User Account Control) that is very similar to UAC found in Windows Vista. UAC adds additional protection by limiting what software can do on your computer without your permission. Since software needs your permission for some tasks (like installing), it is critical that you install ProShow with the correct permission and steps. Almost all reports we hear of difficulties with installing, registering, and starting ProShow under Vista and 7 are easily fixed by installing using the instructions below.

There are four key steps to ensuring a successful installation under Windows 7.

  1. Start with a clean installation
  2. Use the latest release
  3. Install ProShow as an administrator
  4. Run ProShow the first time as an administrator

Step 1: Start With a Clean Installation

If you've had ProShow installed on this computer before, uninstall it before you start. This will help ensure that Windows sets the right permissions when you install in the next few steps.
  1. Click on Start and go to the Control Panel link on the right.
  2. Find the Programs option, and click on Uninstall a program.
  3. A list of your computer's software is displayed. You can scroll down through this list until you locate Photodex Presenter. Right-click on Presenter and choose Uninstall/Change.
  4. The User Account Control will ask for your permission, click Continue. When ProShow asks you whether you're sure you want to uninstall, click Yes.
  5. Perform the same Right-click / Uninstall action on the ProShow software in this Programs list. Once both ProShow and Presenter have been successfully un installed, you can close the Control Panel window.

Step 2: Use the Latest Release

Windows 7 was released on October 22, 2009. We've tested ProShow 4.0.2549 (the version of ProShow that was current at that time) with Windows 7, but earlier versions may not be supported. To ensure that you've got the most compatible version, be sure to use the latest version available.
  1. Go to the Downloads section of the Photodex website, and follow the link for either ProShow Gold or Producer.
  2. When you click the download-link on the Photodex website, Internet Explorer asks you what you want to do with the file. Please click the Save button.
  3. By default, Windows suggests saving files into the Downloads folder, but it's easier to find the installation file if you save it to the Desktop instead. Choose the Desktop as the target location, and then click the Save button.
  4. Once the download has completed, Click the Close button, and close all Internet Explorer windows.

Step 3: Install ProShow as an Administrator

  1. Right click on the file you just saved, and choose Run as Administrator.
  2. Proceed through the instructions to install ProShow.



Step 4: Run ProShow for the First Time as an Administrator

When ProShow is opened for the first time, it performs a number of steps to initialize itself for your computer. To ensure this all goes smoothly, you should run ProShow as an administrator the first time you open it.
  1. Right click on the shortcut for ProShow (either on your Desktop or in the Start Menu), and choose Run as Administrator.
If you are a registered user of ProShow, or if you purchase ProShow at a later time, you'll want to Run as Administrator when you enter your registration keys to ensure that ProShow can properly save your registration information.
  1. Right click on the shortcut for ProShow (either on your Desktop or in the Start Menu), and choose Run as Administrator.
  2. Click the Activate Registration button on the Evaluation screen when ProShow starts.
  3. Enter your registration information which was sent to you when you purchased the software. Click Activate.
Once you've run as an administrator the first time and successfully entered your registration key, you can run ProShow normally by just double-clicking on the icon. You do not need to run as an administrator every time.

Additional Compatibility Steps If You Encounter Problems

Installing correctly as described above should ensure that ProShow will run fine on almost all Windows 7 machines. However, if you continue to experience issues, you may be encountering something specific to your computer or operating system configuration. In rare cases like these, there are two additional steps you can take.

Set ProShow to Always Run as Administrator

If you want to ensure that ProShow is always run with sufficient administrative rights, there's an option inside the properties of the ProShow desktop icon, allowing you to select this software to always Run as an Administrator.
  1. Right-click the ProShow icon, and click on Properties.
  2. Choose the Compatibility tab on the top.
  3. Check the box next to Run this program as an administrator, then click the Apply button at the bottom.
  4. If you do not see this option, that's an indication that your user account is not set up as an administrator. Contact the person responsible for configuring your computer for assistance.

Disable User Account Control (UAC)

Windows 7 contains an updated version of Windows Vista's User Account Control, also known simply as UAC. UAC is a security measure where Windows will prompt you at various times when settings change on your system. This helps to prevent unauthorized access to your computers settings and files, which is a common way that malicious software misbehaves.

Unfortunately, this feature can block third party software (like ProShow) from placing the necessary files in the right place, or from writing the program's registry entries properly. In an attempt to prevent viruses and other malicious software from abusing your user account's administrative privileges, Microsoft requires that you specify whether the software is actually allowed to be Run as an Administrator or not.

Running ProShow as an administrator fixes most registration issues with Windows. But occasionally, User Account Control can conflict with ProShow files during the initial installation process. To make sure that absolutely nothing can interfere with the installation of ProShow, a last-resort is to disable the UAC beforehand.

  1. Go to the Control Panel, and click the icon next to User Accounts.
  2. Click on Change User Account Control Settings.
  3. In the UAC window, you'll see a slider that ranges from Always Notify down to Never Notify. Move the slider down to Never Notify.
  4. Click Ok.
  5. Your computer may require you to approve the change, and may want to reboot.
After the reboot, try installing ProShow again, using the steps listed above. Once you've gotten ProShow up and running without problem, just revisit the UAC screen and move the slider back to where it was.

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