Austin, TX, March 15, 2016 - Photodex, the leaders in photo and video slideshow software, were awarded with 3 Stevie Awards in the category for Sales & Customer Service at the annual Stevie Awards show in Las Vegas. The Stevie Awards program recognizes achievements and positive contributions of organizations worldwide.
Photodex took home the Gold for Front-Line Customer Service Team of the Year - Technology Industries - Computer Software, Silver for Contact Center of the Year - Technology Industries, and Silver for Customer Service Department of the Year - Computer Software.
"We're honored that our customer service team is being recognized for the 5th year in a row,” said David Eddy, CEO of Photodex Corporation. "This would not have been possible without our customers. They have expressed that excellent customer service is the reason for their continued loyalty to our products and we are very proud of our team for their continued success."
Photodex works directly with customers email Monday through Friday, and social media 7 days a week. No automated responses, but a personal engagement between a Photodex team member and customer. They handle tech support, orders, general information, and more.
More than 2,100 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition, an increase of 11% over 2015. Finalists were determined by the average scores of 115 professionals worldwide, acting as preliminary judges.
The awards were presented to honorees during a gala banquet on Friday, March 4 at the Paris Hotel in Las Vegas. More than 500 executives from the U.S.A. and several other nations attended.
"Entries to the Stevie Awards for Sales & Customer Service continue to grow every year, further validating the essential roles that business development, customer service, and sales play in success," said Michael Gallagher, president and founder of the Stevie Awards. "The widespread support of this program made the 2016 competition that much more intense among finalists. The judges were deeply impressed by the winner's accomplishments and we congratulate all of the winners on their commitment to excellence and innovations."
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, T he International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. A seventh program, the Stevie Awards for Great Employers, will debut in April 2016. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
Photodex helps consumers and professional photographers create unique slideshows that transform their digital memories into something special. The ProShow family of HD slideshow tools is used by millions of people to turn their photos and videos into amazing stories for any screen at home, online and on-the-go. With more than 30 years of digital imaging experience, we're serious about slideshows and dedicated to delivering exceptional products, support and service to our customers.
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